SHOWROOM HOURS
Monday - Friday
9:00 - 5:00 pm
Saturday
9:00 - 11:00 am
Pickups and Returns
Weekend Pickup Times:
Pickup Friday between 2 p.m. - 4 p.m.
Return Sunday between 2 p.m. - 4 p.m.
OR
Pickup Saturday between 9 a.m. - 11 a.m.
Return Monday between 9 a.m. - 11 a.m
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Early returns may be arranged.
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Extra days can be included upon request.
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A Truck, SUV, Minivan, or Trailer will be needed for large items such as inflatables.
Pickup orders are for TWO DAYS and include everything needed for complete setup. Ground covers, extension cords, anchors, and directions at
NO EXTRA CHARGE.
Deliveries
Fees are determined by order total and distance traveled.
Deliveries to public areas, such as parks, are delivered and picked up the same day.
Deliveries to private residences or indoor facilities, may be left for one night if schedule permits.
Event Modifications
The success of your event is our upmost priority. Occasionally, unpredictable circumstances may necessitate a change of plans. We are here to accommodate your needs. In the event of a change, there are three options regarding any deposit/payment that has been made.
RESCHEDULE
Rescheduling is the most common option used. This usually may be done with the same equipment if decision is made in a timely manner.
RAIN-CHECK
If you do not wish to reschedule directly, a rain-check is your best option and can be applied to any available equipment. Your entire deposit/payment will be kept on file as an in-store credit and may be used within 18 months (1 1/2 years) by the person or organization that originally scheduled the event.
REFUND
Under extreme circumstances, a refund may be issued and is subject to a 20% processing fee.
Thank you for doing business with us!